Layer Lab Co., Ltd. (hereinafter referred to as the "Company") complies with the personal information protection regulations under the relevant laws and regulations to be observed by information and communication service providers, such as the Act on Promotion of Information and Communication Network Use and Information Protection.
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Items and purposes of collecting and using personal information, and methods of collection
In order to provide services smoothly, the company collects the following information after obtaining the consent of the user.
- The information collected and used according to the platform, market, and content official site of the linked account is as follows.
- Purpose of collection: Advertising activities for the purpose of using content, personal identification, service improvement, and information provision (including pre-registration of content)
- Collection method: Where personal information collection is agreed in the process of membership registration and service use
- Collection Items
- Google Market: Google Plus ID, profile, nickname
- Apple Market: Apple Game Center ID, profile, nickname
- The information collected and used through the customer center for smooth customer consultation and user identification is as follows.
- Consent classification: Required
- Purpose of collection: Customer consultation and personal identification
- Collection method: When using the customer center, such as 1:1 web counseling and telephone counseling, etc
- Collection items: Name, email, contact information (cell phone or general phone), nickname, ID, payment information, etc
- Information collected by an information and communication service provider in an automated way or by safely converting unique information of a user's device so that the original value cannot be checked is divided into mandatory and optional consent.
- Consent classification: Required
- Purpose of collection: Analysis of service usage records and access frequency, storage of game execution files, and restrictive measures for violations of laws and terms of use
- Collection method: When the user agrees to access the device at the time of automatic generation or initial execution of the app
- Collection items: Nickname, terminal information (model name, OS version, device identification number, etc.), carrier information, store information, game version, e-mail, location information, game and service usage record, access record, cookie, payment record, euro billing information, promotion/event participation record and product dispatch information, IP address
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Purpose of collecting and using personal information
The company shall use and utilize the collected personal information within the specified scope for the following purposes, and in principle, do not use it beyond this scope or disclose the personal information of the user to the outside world
- Performance of contract for service provision and provision of fee settlement contents according to service provision, provision of specific customized services, formal purchase certification, purchase and payment
- Identification, personal identification, prevention of fraudulent use and unauthorized use of defective customers, verification of intention to certify, preservation of records for dispute settlement, and delivery of complaints.
- Development of new services, use of marketing/advertising, development of new services, provision of services and advertising according to statistical characteristics, validation of services, identification of access frequency, and statistics on customer service use
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Retention and use period of personal information
In principle, personal information collected with the consent of the user is retained and used while the membership is maintained, and when a member withdraws, he/she shall be stored for seven days from the date of withdrawal and completely deleted in a non-replayable manner.
However, the following cases are excluded if the consent of the user is obtained individually or if the relevant laws and regulations stipulate the storage of information for a certain period of time
Information imposed by laws and regulations is also safely deleted using a method that cannot be reproduced without delay after the expiration of the period (in the case of electronic file types, technical methods to prevent recovery and reproduction).
- Records on contract or subscription withdrawal, etc.: 5 years of storage (Act on Consumer Protection in Electronic Commerce, etc.)
- Records of payment and supply of goods, etc.: 5 years of storage (Act on Consumer Protection in Electronic Commerce, etc.)
- Records of consumer complaints or dispute settlement: 3 years of storage (Act on Consumer Protection in Electronic Commerce, etc.)
- Service visit (login) record: Keep for 3 months (Communication Secret Protection Act)
For reference, the company separately stores and manages the personal information of members who have not used the service for one year in accordance with the "Personal Information Validity System.
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Sharing and provision of personal information
The company uses the user's personal information within the notified purpose when collecting it, and in principle, it does not provide personal information to the outside without the user's consent. However, exceptions are made in the following cases.
- Where the user agrees to provide it in advance
- Where there is sufficient grounds to disclose personal information in order to take legal action against it by causing mental and material damage to others by using services
- Where it is judged in good faith that it is required by other laws (e.g., when the provision of data is enforced by relevant laws or at the request of courts, investigative agencies, or other administrative agencies by due process)
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The rights of users and legal representatives and how to exercise them
- A. Users and legal representatives may request to inquire, modify, or delete the personal information of the registered person or a child under the age of 14 at any time.
- To inquire, modify, or delete personal information of users and children under the age of 14, contact the Layer Lab Customer Center ([email protected] ) to take action without delay.
- Personal information terminated or deleted at the request of users and legal representatives is processed as specified in the retention and use period of personal information, and cannot be viewed or used for other purposes.
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Matters concerning the installation/operation and rejection of the automatic personal information collection device
- The company can install and operate devices that automatically collect personal information, such as cookies that store and find users' information from time to time. A cookie is a very small text file that the server used to run the company's site sends to the user's browser and is stored in the internal memory of the user's device. The purpose of using cookies is to provide target marketing and personalized services through analysis of user access frequency and visit time.
- Users have the option to install cookies. You can allow or deny all cookies by setting options in your web browser.
- Users can set whether or not to receive customized advertisements online as follows.
- Android: Settings > Google > Advertising > Uncheck Ad Customization
- iOS: Settings > Privacy > Advertising > Restrictions on Advertising Tracking
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Head of Personal Information Management
- In order to protect users' personal information and handle complaints related to personal information, the company designates the person in charge of personal information protection and the department in charge as follows.
- Personal Information Protection Officer: Yoo Hyun-suk
- Position: Representative
- Email: [email protected]
- If you need to report or consult other personal information infringement, you can contact the institution below.
- Personal Information Infringement Reporting Center (http://privacy.kisa.or.kr / 118, without country number)
- Cyber Investigation Division of the Supreme Prosecutors' Office (http://spo.go.kr / 1301 without national number)
- Cyber Safety Division of the National Police Agency (http://ctrc.go.kr / 182 without a national number)
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Obligation to notify before revision
In principle, if the contents of the personal information processing policy are added, deleted, or revised, it shall be announced through the "Notice" from 7 days before the revision, and any changes that are unfavorable to the customer will be notified from the 30th before the revision.